To Calculate Shipping Costs for All Locations
Please click the shipping and payments tab under each listing. Update the quantity, select
the appropriate destination country in the pull-down menu, and click the "Get
Rates" button for an exact calculation of shipping to your destination.
The cost of shipping for most listings is determined by by weight and size. Sometimes the
shipping is "Free" and built into the cost of the product. Other times we sell the
product at cost and make small profits on shipping fees. Certain products sell better one
way or the other on eBay, and we are always experimenting. As such, we cannot provide a
comprehensive shipping table here as it would quickly be out of date.
General Shipping Information
Orders received before 12pm PST will be processed on the same business day. Any
orders received after 12pm PST will be processed as part of next business day's shipments.
Shipping within the US:
All packages to US Addresses are mailed from Point Roberts, WA. We ship to PO
Boxes and are honored to ship to military APO / FPO addresses (why doesn't everyone?).
Most listings have two shipping standards:
1) The default shipping option for most listings is USPS First Class Mail or Parcel
Post. Delivery standard is about a week (or less) to most US addresses, though APO/FPO will
take longer. Purchase a shipping upgrade for faster service, particularly if you have a
2) Expedited Shipments (costs extra on most listings) are sent via USPS Priority Mail.
Most shipments arrive in about four days or less.
Hours of Operation
Current hours of operation are: Monday to Friday, 8:00 - 6pm, Pacific Standard
Time. We are closed Saturday & Sunday. Hours are subject to change without notice.
Shipping to Canadian Addresses:
You will note on many listings that USPS First Class Mail International is the
default shipping option. This is not a mistake. Our main warehouse is located in Burnaby
just north of the border, and we are in the US every day mailing parcels. For light but
bulkier packages, it is far less expensive (less than half) to mail these packages back into
Canada rather than ship via Canada Post. This greatly reduces what you have to pay for
shipping. You will not pay additional taxes or duty as we are a Canadian company, but allow
10 to 14 days delivery.
If you are in a rush for your package, please purchase a shipping upgrade and we
will use Canada Post Expedited Parcel or Xpress Post to get you your package in 3 - 7
Many listings will automatically use Canada Post: Light and relatively flat
camera batteries all ship via Canada Post letter mail, and heavy batteries such as those for
power tools and Roomba / Scooba will ship via Canada Post Expedited Parcel.
You are also welcome to arrange local pickups if you are in the greater Vancouver
area. Call in advance as conditions apply. Here is our address:
#5 - 2779 Lake City Way
Burnaby, BC V5A 2Z6
Europe, Australia & Other International Destinations:
Most items heading for these destinations will be shipped via:
1) USPS First Class Mail International (default). Allow three to four weeks,
depending on your local customs.
2) Priority Mail International (upgrade required on most listings). Faster, often
two weeks or less, but this is not guaranteed as any package can be delayed in your
Online tracking is not available for international shipments.
Template Version 3.4
Copyright 2012 Certified Battery. All rights reserved. This
template may not be used in whole or in part without our permission.
Unused, unopened items may be returned within 30 days of the date of sale for a refund less
shipping and processing charges which are non-refundable. Listings that include "free"
shipping will have actual shipping costs deducted from the total refunded. A return
authorization number is required for all returns. Packages sent to us not showing an RMA
number on the outside will be refused.
Please visit CertifiedBattery.com to complete the RMA form if necessary.
All warranties expressed or implied are manufacturer's warranties. Certified Battery can in
most cases process these warranties for you. Visit the manufacturer's website for full
Our eBay pricing is the lowest of all our sales channels. However, if you are a
reseller, contact us for discounts on volume purchases. Combined shipping discounts, if
available, are calculated automatically - see the instructions at left. Any combined
shipping discount is valid only on a single item/ebay listing, and can not be spread over
multiple different items.
Certified Battery is a BC Corporation (HST #882727381RT) and must charge applicable
Canadian Taxes to all Canadian shipments: HST in BC, Ontario and the Maritimes, and GST in
the other provinces and territories.
International Buyers Please Note
Import duties, taxes, and charges are not included in the item price
or shipping cost. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these
additional costs will be prior to bidding or buying.
Customs fees are normally charged by the shipping company or collected when you pick the
item up. These fees are not additional shipping charges. This notice does not apply to
Canadians - any applicable duties have already been paid upon original import to Canada, and
all taxes are charged at time of purchase.