00-06 SUBURBAN/TAHOE 1PC 2in1 LED SMOKE HEADLIGHTS+FRONT GRILLE FULLY CONVERSION

All Buyers

• Orders CAN NOT be shipped to any P.O. boxes. Orders CAN only be shipped to physical addresses.

US 48 States Buyers

• Courier company: UPS Ground or FedEx Ground (1-6 business days), or USPS (1-7 business days) (depending on location and item size).  Tracking number will be provided in most cases. 
• We will ship small-size items with USPS or UPS SurePost (3-7 business days).  Tracking number will be provided in most cases.
• We DO NOT ship to HI, AK, PR, VI, GU, and APO/FPO.
  

Canada Buyers

• Courier company: UPS World Ease (5-10 business days).  Tracking number will be provided in most cases.
• We will ship small-size items with UPS Mail Innovation (5-10 business days).
  
• Canada Buyer Pay $0 for brokerage fee, because Duty, Taxes and Brokerage fee are all included in our shipping cost.

International Buyers

• Courier company: UPS Expedited (5-10 business days).  Tracking number will be provided in most cases.
• We will ship small-size items with UPS Mail Innovation (10-15 business days). 
• International Buyers require to pay duties, brokerage fee and tax (clearing custom).
  
  

Payment is needed to receive within 7 days of the end of the auction to ensure smooter transaction

We accept the following payment method:

- Paypal
- Credit Card

8.75 % sale tax is applied/required to all California shipment.

Important Notes

• Please include the item number, which located at the right hand corner of your auction, with your payment.  All payments without item numbers cannot be matched with the auction; thus, we need to hold the payment until customer contact us.
  
  ** Information you should include with your payment **
  - Your Full Name
  - Your Full and Correct Address (Make sure address is clear and read-able)
  - Item number
  - Phone number (Post office requires us to include customer's phone number if customers are located at Canada or foreign countries)
• Please make sure you include the correct amount when you make the payment.  All payments with insufficient fund will be put on hold until all payment is collected.
  
  ** How to check if payment is sufficient **
  - The total will be: Item Price + Shipping and handling
  - Shipping and handling is varied depending on location, please make sure you read our shipping and handling information. 
  - S/H to U.S. Domestic will be the regular shipping listed at the top of the auction.
  - S/H to Canada is listed at the bottom of the ads under "Shipping and payment details", please email us if you have any questions
  - S/H to other countries is different than regular shipping and handling, please email us for more detail.
• We are not responsible for any delay caused by missing item number on payment or insufficient fund.

Once the auction ends, we will send the winning bidder an email to the bidder's ebay registered email address (please make sure your email address is working).  Simply follow the instruction there, you will be guided step by step through the checkout process.  You might also want to print out the invoice for your reference.  If you have any question regarding the checkout, please email us thru ebay "ask seller a question" link, which is the most secure way to communicate on ebay.

Payment Issues

• We accept the following payment methods: Paypal or Credit Card Payment(process day is 1-2 business days ) - Canada and international buyers could only pay with paypal or credit card payment - Payment expected within 7 days after auction ends. Product availability is not guaranteed after 7 days.
• Insufficient amount or information will delay the process of the order. Please read the invoice carefully.

Transit Time

Orders will be processed within 48hours after sufficient payment is received. Orders from Saturdays, Sundays and, or holidays will be processed on the next business day. Items will be shipped out within 2 days once they are processed. The common transit time varies from US 48 states 1-6 business days, international 5-12 business days, depends on the buyer's shipping address (We are shipping from zip code 91748).

Damaged item, Wrong item Issues

If you received a damaged or broken item, please email us immediately so that we can help you to get the perfect item at once. We will help you step by step for the exchange process. It might be necessary for us to look at the item you received in order to process the return, so Customers are required to provide pictures of concerns in order to determine if they are eligible to receive return prepaid shipping postage. If a buyer is not able to provide pictures, he or she will be responsible for return shipping costs. Installation instructions are not included in most cases. All items are Brand New unless stated otherwise on the listing. We sell DIY (Do It Yourself) Items with a few exceptions. We take no responsibility in teaching you how to install. Professional installation is strongly recommended. Although our products are made to fit OEM specifications, there may be slight issues with gaps. If the vehicle has had collision damage, the chances of improper fitment increase. Vehicles with poor body frame alignment and or flex will also be more likely to have fitment gaps. We guarantee fitment gap are no more than 1/3" wide on each side.
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We will send a pre-paid UPS return shipping label to the customer, and he/she can take the item to the UPS drop off location to return the item to us.  Once the item is back to our warehouse, we will exchange the perfect item to the customer and we will pay for the reshipping fee as well.  Therefore, our customers are guarantee to get the perfect item even the product is broken during the shipping process.

If customer found that the item is an incorrect item or some parts are missing, please contact us immediately.  Please keep the box and the label because we might need some reference num or box size to determine if the item is incorrect or not.  We might also require some digital picture to see if the item is incorrect or not.  We will be responsible for return shipping and reshipping fee if we make the mistake.

If customer believes that the item does not fit your car, we highly recommended our customer to go to professional installation or get more information about how the item does not fit.  We might need some pictures to prove to us how the item does not fit.  If there is enough proof that the item does not fit your vehicle, we will be responsible for the return shipping fee and full refund will be issued to the buyer.
 

Please inspect and hand-fit all items by the time it arrive. Customer MUST contact us within 7 days after the date of package arrived via email for all claims of shipment damage, defects, missing parts, or dissatisfy. No claims will be accepted after 7 days.

All sales are final, and no exchange for customers who bided on the wrong items. Please read all description carefully and ask any questions before placing your bid. Please inspect all of your items immediately upon arrival. We reserve the rights to determine if an item is defective and/or sent incorrectly. In order to file for a "defective" item, you MUST submit a digital photo and proof of professional installation along with your application. All buyers are responsible for return shipping fee.

Lost / Damaged in transit items: Please allow 7 business days for carriers to process claim. We will only reship when we have received confirmation of approval from carrier.

Technical Support

We are not professional mechanics and we only offer limited technical assistances at this time. We cannot offer advices on installation or modification unless we are 100% sure about the answer. We highly recommended professional install for all items. We post all of the information the manufacturer provides us with for your convenience. On some occasions, we might contact the manufacturer for additional information to help you with the products.

All auction sales are final. We can only issue an exchange for the following reasons: Defected Item or wrong Item Shipped. Buyer may request money back (less shipping) if you are not satisfy with our product. Refund will be sent out after product is return and inspected.

Buyer is responsible for return shipping costs under any circumstance. All shipping and handling fee will not be returned in any case.

Hours: Mon-Fri 9am-5pm Pacific time. We do not answer emails, process orders or send items on weekends and holidays.

Please read everything carefully before you place a bid. Don't hesitate to email us if you have any question about anything of our product. By placing a bid, you have agreed to everything listed whether you read it or not.