Legal Disclaimer: All pictures above were shot with actual products. All weights and dimensions are approximate. Actual products packaging and materials may contain more and different information than what is shown on our website. We recommend that you do not rely solely on the information presented and that you always read labels, warning, and directions before using or consuming a product.
Friendly Note: Buy multiple products and save on shipping fee. Upon ordering multiple items from our store, a discounted shipping rate will be added automatically by Ebay system. To take advantage of the combined shipping rate, you must pay for all of the items in time after they are combined on one invoice. This will happen automatically for same items. If you bid multiple different items and they were not combined on one invoice, please e-mail us. If you pay for each item separately, you will not be offered a combined shipping rate.
If you have any question and concern of our products, please contact us via e-mail, we will be glad to answer you as quickly as possible.
We ONLY accept payment from the service of Paypal. Please send the payment within 5 days of close auction.
We ship worldwide. All orders are shipped from Shanghai via China Post Service by International Air Mail. Upon receiving payment we will ship immediately in 1-3 business days. We are unable to ship to APO’s, FPO’s or P.O. Boxes.
l Shipping fee is based solely upon the actual weight of the items and packing (box, foam wrap, etc.). Our shipping charges include packaging, handling, shipping and insurance. According the policy of China Post, we have to arrange shipping as registered SAL/ AIR/ EMS parcels. This will take up to 35 days (usually much quicker), depending on different shipping methods and your distance from China.
l Please note that we only ship one order per shipping address, we cannot divide orders to be shipped to separate addresses for only one shipping fee or free shipping.
10 days shipping via air options are available. Prices are depended upon order weight and destination. Please contact us for a shipping quote. (Please note that expedited shipping is not available on wholesale or bulk orders.)
Tracking numbers is not available for these orders sent via China Postal airmail and SAL. Please note delivery time is approximate and may vary depending on location and customs regulations. Only orders shipped via EMS are given tracking numbers, we will send the tracking numbers to you via e-mail.
Customers may be subject to import duties and taxes. We will, however, only charge you for the purchase price, shipping and handling for your item(s). Any additional customs charges must be paid for by you.
Shipping Damages & Loss
Orders over 100 are insured to protect against shipping damage and loss by the carrier. Customers are given the option to receive an exact item or refund. Inspect all orders immediately upon arrival. Within 72 hours of receipt, tell us the damages. If it has been over 40 days since your order date and it has not been received, contact us immediately, we will come in contact with our carriers and help solve it. If the items were lost in delivery, we promise send another one or refund your purchase, please allow up to 15 days for resolution. For non-insured orders, we can provide you with proof of shipping confirmation number to contact your local post office.
We guarantee everything we sell as described if any of our items was misrepresented by us, we will refund 100% of your payment. If you are not satisfied with any product that you bought from us, you can return it within three business days in original condition for the full refund excluding shipping. BID WITH CONFIDENCE.
l Return/ Exchange unwanted products within 3 days of receipt. Shipping will not be refunded for returns on unwanted items and exchanged products may be charged a shipping fee. We do not accept returns on any used product. Items must be returned in original packaging and in resale condition.
l We will send another one (with like product) of refund any defective product within 3 days of customer receipt. Shipping will be reimbursed for the return and change of defective items. No refunds are made for sentimental losses or for any expenses incurred as a result of the loss.
l All returns must have a Return Authorization to be accepted and processed. If you need to return or exchange products for any reason please contact us. State the order number, and reason for the return. We cannot be responsible for items shipped back to us without pre-approval.
l You will receive e-mail confirmation when your return is received and processed. To file a claim send us a picture of the damaged item. With the original packaging, via e-mail within 3 days of the receipt of your item.
l Returned items must be received and inspected by us.