1. We ship worldwide .
（We do not ship to APO/FPO ）
2.we ship the item by Registered Airmail ;At
same time,we can ship the item by EMS(Exprss Mail Service)
according to your requirement,you have to pay $20
extra for EMS.
only ship the item by EMS ,if you need item be sent to Italy or
France,Please confirm you would pay $20 extra for EMS .
4.For the other country or never-never land, if
you need EMS or DHL,Please contact with US by ebay message!
(EMS and DHL are very quick and safe way, you
will receive your items within 6-10working day after you
payment,we can give you the tracking number to check the mail
Working Days (not including
Working Days + Saturday + Sunday
Rate (item arrived)
Rate (item arrived)
6.All item will be sent within 24
hours as soon as your Payment cleared, Some times the date
will be delay due to a shortage.
7.Please tell us your personal requirement by
note in paypal when you pay to us,, such as colors, packages,
value of declaration etc
8.We will post the item to the address of your
Paypal registered . Please ensure your address is correct.
9.If the item returns to us for the reason of
your side ( wrong address or Customs or Post Office), we are
glad to resend your item. But you should pay us the shipping and
handling fees again
10.We reserve the rights not to ship to the
unconfirmed address at any cases which is stated by Paypal.
Payment will be refunded (Paypal payment) for unacceptable
orders & those orders will also be cancelled from ebay.
11.We will NOT be responsible for any delay
during delivery including but not limit to customs postage
checking, strike etc.
normally mark your item as GIFT, valu(one item) less than
US$45 on Customs Declaration.
NOTE: Any Taxes
and/or Duties are the Buyer's responsibility!!!
We do accept returns!!! Please contact us ahead of time and
let us know.
1. Refund or replacement request is available only the
requests within 2 weeks after parcel received & returning the
item as the same condition as received.
2. Buyer is responsible for All Return Postage and Shipping
Charges. Buyer is responsible for additional shipping costs for
items that are returned refused and/or undeliverable.
3. Please contact us first by email before returning your
item, because some solutions may not require returning your
4. Please contact us for our returning address so that we can
get the package ASAP!
5. Returned item must be in new condition with all the
6. All warranties do not cover the damage due to misuse or
7. We do our best to serve each and every
customer the best we can.
If we've made a mistake with your order...
Contact us! We are real people over here and will take every
effort to get you your item in a timely fashion. If we make a
mistake we will always cover all shipping charges required to
fix the matter.
1. We guarantee 100% customer satisfaction. If your item
is not as described or faulty when you receive it we will
replace it for you with no additional charge.
2. If you have any questions or comments about our
products or policies, You can contact us by leaving us an eBay
message, or email us.
3. We will be responded within 24hours.Customer
satisfactory is most important to us.
Normally,Our working schedule: (including hotline and
STATES : PM 6:00~AM 2:00
FRANCE: AM 2:00~ AM:10:00
UK: AM 1:00~9:00
SPAIN : AM 2:00~ AM:10:00
GERMANY : AM 2:00~ AM:10:00
AU: AM 12:00~ PM:8:00
1.Customer satisfactory is most important to us. If you have
a problem or question regarding your transaction please contact
us before leaving a neutral or negative feedback. Negative
feedback does not solve anything,ant it will hurt both of
us,Please give us the opportunity to resolve any problem.
2.Our system automatically returns 5star
feedback once you left the positive for us