Check our Feedback! You can TRUST Big Red Tickets with your Super Bowl Order
No matter who you buy from, please do some checking on the seller before placing a bid on Super Bowl tickets. Last year was one of the most expensive Super Bowl tickets in history. There were many scams and thousands of fans were left with no tickets.
Big Red Tickets delivered tickets for every eBay auction sold. Just check our Super Bowl feedback from the past nine years including last January and February, Big Red Tickets delivered! Here is just a small sample:
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BigRed worked hard to find me for SBXLV. Great communication. A++++ 1~SUPER BOWL XLV Superbowl 45 Ticket~Dallas 2/6 (#360339214132) |
katytickets ( 61 ) |
Feb-08-11 |
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Incredible and extremely professional service. Use this vendor with confidence!! 2~SUPER BOWL XLV Superbowl 45 Tickets~300 LEVEL CORNER! (#230577094570) |
member15699 ( 679 ) |
Feb-10-11 |
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First time using big red and won't use anyone else again. Great company. 3~SUPER BOWL XLV Superbowl 45 Tickets~THREE TOGETHER (#220728690684) |
michaelyorkie ( 5) |
Feb-08-11 |
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Great seats- SUPER fast shipping-we had tx when other dealers ran out!!! THANKS! 2~BCS Championship Game Tickets~IN HAND~SHIPS NOW (#220713292580) |
danandblake ( 18 ) |
Feb-08-11 |
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Great to do business with had a blast at the Game THANKS BIG RED TICKETS . 2~SUPER BOWL XLV Superbowl 45 Tickets~Cowboys Stadium (#230577000486) |
petedownthestreet (68) |
Feb-16-11 |
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Great bunch of guys to deal with, great game, great seats. thanks! 4~SUPER BOWL XLV Superbowl 45 Tickets~FOUR TOGETHER (#230577363709) |
-cyrrus- ( 78) |
Feb-14-11 |
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GREAT service! GREAT communication! Highly recommend for next event. 2~SUPER BOWL XLV Superbowl 45 Tickets~Dallas 2/6 (#220728156012) |
ouguz ( 32) |
Feb-03-11 |
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Awesome seller! Very professional! Got my tickets 24hrs after auction ended! 2 of 4~SUPER BOWL XLV Superbowl 45 Tickets~IN HAND! (#360338733335) |
portercu10 ( 6) |
Jan-27-11 |
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Awesome Seller, upgraded me from endzone to goal line at no charge! Thank you! 2~SUPER BOWL XLV Superbowl 45 Ticket~Dallas~ Sec 226 (#360339652557) |
2skinneejs ( 52) |
Feb-07-11 |
Frequently Asked Questions
Please Call our customer service number with any questions about policies 1-800-842-1489.
Are the seats together?
Yes. Unless specifically noted in the Ticket Description, the seats are all together.
Are the seats obstructed? Will I need an ID to use the tickets?
We will specifically identify any restrictions on the seats in the Ticket Description above.
Who is Big Red Tickets?
Big Red Tickets is a small business operating from offices in Kansas City, Missouri - providing premium seating for any event nationwide. We have been in business for over seven years. Our specialty is providing ticket concierge service or consultant type service by establishing an ongoing relationship with our clients to provide them the best possible seats, to be delivered in the future, at a price our clients are comfortable paying today.
Why should I buy tickets from Big Red Tickets?
Whether you place an order for in hand inventory or tickets that will be delivered later you can be assured that you will receive a very competitive price and great customer service. You can save significantly by placing an advance order with Big Red Tickets via our eBay auctions or eBay store listings, and with the advance order you have the power to choose the type of seats you want at a price you are comfortable paying - even if the event is sold-out and regardless of when the tickets are distributed. Our policy of providing comparable or better seating means that you always receive tickets at least as good as you order, and frequently the seats are upgraded at NO CHARGE and often substantially. Big Red Tickets charges no service fees and is competitively priced in comparison to other tickets you will see at the time you place your order.
What is the Upgrade Policy & how does Comparable or Better Seating work for me?
When you purchase tickets that are not in hand (advance order) the advertised seat description sets the minimum parameter for the type of seats you will receive. Comparable or better seating is defined as: (a) tickets in a lower row of the same or equivalent section; (b) or tickets in a lower row in a section of the same stadium/arena level that is closer to the center of the stadium (i.e. mid court). Unless explicitly noted in either the advertised seat description or the seat description on the invoice, comparable or better seating is not affected by team affiliations and does not include a specific side of the stadium (i.e. team side) or a specific view of anything other than the playing field, (i.e. the band, scoreboards, video boards, or surroundings outside the stadium etc). If you absolutely require certain, unique seats in an exact location DO NOT bid on this auction; please contact us to discuss other options for in-hand inventory.
Why doesn't Big Red Tickets always guarantee an exact seat location at the time of purchase?
There are many possible reasons depending on the specific event: the tickets are not yet in-hand; exact seating locations may not yet be assigned by our vendors; the tickets may have been sold on another website and we know that they can be replaced with comparable or better tickets, the tickets may not yet have been distributed by the venue and acquired by Big Red Tickets; and finally as more tickets become available, we may simply acquire better seats. Regardless of the reason when we confirm an order with you you can be assured that you will receive tickets for the event that are at least as good, and many times better than what was advertised and negotiated at the time of the order.
How can I be sure Big Red Tickets will deliver my tickets?
We understand that ordering tickets online requires trust. We are big sports fans ourselves, and we understand the importance of these events in the lives of our clients. We are extremely proud of our business and plan on earning your business in the future by providing tickets that meet or exceed your expectations. Big Red Tickets has never failed to deliver tickets to a client with a confirmed order, ever. You don't have to take our word for it simply take a moment and view what thousands of people have said about the experience of doing business with us. As you can see the testimonials are overwhelming positive, and those few clients who left negatives all received tickets. The years of available data you have about us should give you a high level of confidence that you will have a similarly positive experience.
How will I get my tickets?
Tickets that are marked "in hand" "ready to ship" etc will ship within 1-2 business days unless of course the event is closer and special delivery arrangements will be made. Advance order tickets will be delivered in time for the event. Our invoices include our best estimate of the delivery of the tickets. Every ticket we ship will ship via Federal Express, or we will make arrangements for you to pick up the tickets at our location near the venue. We know that many of our clients travel to the event. Consequently, we are experienced at coordinating delivery to clients with travel plans that take them away from home during the delivery period. Regardless of whether tickets are shipped by Federal Express or local pick-up is arranged we guarantee the arrival of the tickets in time for the event. In our seven years of business, we have never had a client miss an event because we shipped the tickets to a location they had already departed from. For a typical event, our procedure includes the following steps:
- In the weeks leading up to the event we communicate with you via email to ensure we have the best contact information.
- We will contact you by phone the day that we receive the tickets in order to confirm your ability to take a shipment at your billing address or will make other delivery arrangements as necessary.
- We will not ship your tickets the week of the event without contacting you first.
- If necessary local pick up at an office near the venue will be arranged. Your shipping charges will be refunded if we do not send your tickets via FedEx.
How does Big Red Tickets get tickets?
We operate in the secondary ticket market. We have no affiliation or special relationship with primary ticketing agents such as Ticketmaster or individual ticket box offices. We do not buy any of our tickets from box office sources prior to the public sale of the tickets. While we buy some tickets through normal public sales, the vast majority of our tickets are purchased on the secondary market through networking with ticket brokers, season ticket holders, and private parties looking to sell their tickets.
When is my order complete & final?
After you win the auction and pay for the order, Big Red Tickets will verify the inventory listing and email you an invoice. Please review the invoice for accuracy of price, seat location, contact information, shipping details and our terms and conditions. We ask that you sign and return the invoice. Once we have received your signed copy of the invoice then we have a contract in place for the delivery of tickets.
What determines the price of the tickets?
Big Red Tickets operates on the secondary market for tickets - the price we set for tickets is determined primarily by prevailing market conditions based on supply and demand at the time of purchase. Because we have no affiliation or special relationship with primary ticketing agents such as TicketMaster or individual ticket box offices the concept of "face value" has no relevance in the pricing of our tickets. Ticket prices can fluctuate wildly even over the course of a few hours as the event date approaches. Sometimes prices go up; sometimes prices go down. Frequently, the market price will rise and fall at different points as the event approaches. The advantage of an advance order is that you get to lock in a price you are comfortable paying regardless of those fluctuations. Even if the price skyrockets between the time of purchase and the event, we will honor our contract with you - we will provide the tickets you ordered without asking you for more money. However, the converse is also true-if prices fall as the event approaches we expect our clients to honor our contract. We cannot offer refunds or cancellations in a market where the price is declining. The price you paid at the time of purchase reflects the value you placed on the tickets.
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