on MULTIPLE PURCHASES
WE REALLY APPRECIATE YOUR BUSINESS. If you're interested in purchasing more than one item, our listings are set up to calculate the shipping discounts for you. All you need to do is end auction on the items you want and the ebay system will add up your purchases (along with your appropriate shipping discount) and then create an invoice for you. Also, we double check to make sure those discounts are accurate and that enough was deducted. If there are ever any discrepancies or if we were able to ship for less, we will simply credit back your paypal and notify you that we did. We're an honest company and want you to have comfort and trust when doing business with us.
USUALLY, THE SHIPPING ON EACH ADDITIONAL ITEM WILL BE ABOUT $3-5.
- IT'S ALL BASED ON BOX SIZE AND BOX WEIGHT. NO ADDITIONAL FEES ADDED -
NOTE: LARGE ITEMS (such as mailboxes, martin houses, large feeders, pet houses, etc) usually will take up their full box space, whereby, other smaller items cannot be shipped with them. Therefore, shipping discounts generally apply to purchases of small-medium sized items. However, we encourage you to purchase anything you want and we'll always do our best to ship everything together. Afterwards, if there were overcharges in shipping, we'll simply credit $ back to your account and notify you that we did. Take comfort in knowing that we're shoppers too & we want the lowest shipping possible when we shop.
SHIPPING: Shipping rates are calculated by box weight, box size, and zip codes. We do not add
extra handling fees for our gain. The amount you are charged is what we have to pay the carrier
to get it there.
After we ship an item, we always double check to make sure the shipping charges were
accurate. If there are ever any discrepancies, we'll simply credit back your paypal and notify you that
we did. We're an honest company and want you to have comfort & trust when doing business with us.
After all, we're shoppers too and we also want the lowest shipping rate possible when we shop
Each item we sell requires a certain amount of processing time. Small-Medium size products usually
require 5 BUSINESS days to process. Larger items require 10 BUSINESS days or 2 weeks time
and that would be indicated in the listing. We also have SPECIAL ORDERS and those require
3 weeks processing. Each item is professionally & carefully packaged for it's safe arrival. We
generally use FedEx to ship product. If you're getting this as a gift for a friend or relative, we'll be
happy to ship directly to them. If you need the item to arrive by a certain date, please let us
know and we will do our best to accommodate your request. Also, please let us know if your
package is being shipped to a business. This can help speed delivery. Thanks.
a note about TURNAROUND TIME
The way our business is set up is that we process all orders in the order in which they
are received. Each day here is pretty much the same. We spend 1/3 of our day
BUILDING PRODUCT and replenishing inventories. Since we do not purchase our
products (we build most everything we sell), we have to devote time each day to keep
our inventory full. Another 1/3 of the day is EMAIL COMMUNICATIONS …answering
questions, sending thank you’s, processing feedbacks, sending tracking info and email followups…….. basically trying to extend good communication to our customers. The final 1/3 of our day is spent SHIPPING PRODUCT. We generally ship a certain
number of packages each day and we ship them in the order in which they were
received. Items are carefully packaged, to avoid damages, and this all takes time.
Dividing our days up, like this, has proven to be the most effective way to keep
everything running smoothly. As mentioned in our listings, we require 5 BUSINESS
DAYS processing on most items & larger items (ie: martin houses, mailboxes) require 2 WEEKS processing and we would indicate that within the listing. Special orders
generally require 3 WEEK processing. If a customer needs an item in a hurry (due to a
birthday, etc), they can request that on their paypal form, in the section, NOTE TO
SELLER, and we will do our best to meet their need. However, please be reasonable
on requests (perhaps email us prior to purchasing item to see if quick arrival is possible) & please be patient as we are processing everyone's orders. Hopefully, our ratings reflect that
meeting our turnaround times and serving our customers is very important to us.
VISIT OUR ebay STORE
We also have many other unique items available in our ebay store. Since we offer shipping discounts on multiple purchases, you may want to check out these other styles too. Shopping in the store format is easy: 1. Just click on the store icon . 2. Once in the store, just click on the category you're interested in and/or click on the picture you're interested in. You can purchase an item by clicking on the icon for that item. Ebay will create an invoice of your total purchase along with the appropriate shipping discounts.
ABOUT US - The Ark Workshop
The Ark Workshop has been in business since 1992. We focus our efforts on designing and manufacturing "unique designs for the outdoors". Our products
have been sold in retail stores throughout the country ... and now are being
offered on ebay. We just want you to know that our products are of store quality
and have passed the stringent standards of retailers! We're offering close-to-
wholesale pricing. All items come with informative product tags and information
that will help you fully enjoy your investment. If you require more information, just
email us and we'll be happy to answer your questions.
GIVE US A TRY so we can show you that we work hard
to earn your business!
Check out our other items!
Thanks for looking. We hope we can serve you!
“Look at the birds of the air; they do not sow or reap or store away in barns,
and yet your heavenly Father feeds them. Are you not much more valuable than
they? Who of you by worrying can add a single hour to his life?” Matthew 6:26, 27
Be sure to add me to your favorites list!
Free auction templates from auctionSupplies.com
IMPORTANT: If possible, please take a little time to read this. Thanks.
Ebay has an updated rating system and we just wanted you to know that we are
always focused on earning your good rating. After doing business with us, we hope
you feel that we truly tried to be a different kind of ebay seller and that we worked
hard to deserve your business. Thank You."
- THE ARK WORKSHOP -
Detailed Seller Ratings
Item as Described: We strive to give you as much information as possible in order for you
to make an informed buying decision (ie: quality-clear picture, product dimensions, materials, detailed description, etc). If there is something more that you require, please don't hesitate to contact us. Our philosophy is that we want to give you as much information as needed, both in our
listings and in answers to your questions, so that you can be confident with your purchase.
Communication: We generally work in the shop all day and are able to answer your emails
either early morning or late evening. Your questions are very important to us and we try to get back to you as soon as possible. We're always appreciative when someone is considering doing business with us.
Once a purchase is made, we will communicate with you a number of times during the transaction. We generally send our communications through the ebay mail system. Communicating with you is of utmost importance to us. If payment isn't made right away, we will send you an invoice for your purchase. 1. After payment is received, we will contact you by email, thanking you for payment and also confirming your purchase and the exact shipping address. 2. Once your item is shipped, we will notify you again by email. We'll let you know that your item has been shipped and the date it should arrive. We will monitor your package while it is in transit. If there are any delays or problems, 3. we will contact you by email and update you on the status of the delay and what the carrier is doing about it.
Shipping time: Here at the Ark Workshop, an average day consists of BOXING UP & SHIPPING PACKAGES, BUILDING PRODUCT, and PROCESSING ORDERS & EMAILS. After payment is received, it generally takes about 5 business days for our packages to be processed. We also have LARGER items that require 2 WEEK processing time and we indicate that in those listings (ie: please allow 2 weeks processing of this item). We carefully package each item to help ensure it's safe arrival. Our products are generally larger & heavier, than other seller's items, and we need to make sure they are packaged properly to avoid damages. We also want you to know that WE DO NOT CHARGE ANY HANDLING FEEs. The amount you are charged is what we have to pay the carrier to get it there.
We use different shipping carriers for different situations. Sometimes, a package may get delayed by a carrier due to a routing error, misloading situation, weather, etc. As mentioned earlier, we track your package during its entire transit time and we will catch the problem early and do all that we
can to get it corrected. We hope that you are understanding to the fact that a package getting delayed for this reason is something that is out of our control. However, we promise you that we'll do everything we can to resolve the shipping error and make you feel better about the delay.
Handling Charges: The majority of our listings are set up on shipping calculators. We have them
set up in this way so that buyers are charged exact shipping amounts. We want you to have the comfort knowing that the shipping fee you are charged is the rate calculated by ebay and the shipping carrier and that we have not added any extra fees to your total. We simply plug in the box size & box
weight and your zip code determines your shipping rate. Shipping rates are determined by box weight and not retail price. Sometimes our prices might be close to the shipping rate. This can happen not because our shipping rates are high, it's because our retail prices are close to wholesale. Upon shipment, we always double check the accuracy of the rates to make sure there are no overcharges. If we find a discrepancy, we will credit back your paypal account and notify you that we did. Although it can sometimes be expensive to ship an item, please remember that these rates are not determined by us and that they are set by our shipping carriers and your zip code. Also know that we will be willing to ship your package in any way you wish. If you know of a less expensive way to ship, we would be happy to send your package via that carrier. Also consider that a
lesser rate may mean that the carrier is going to have a longer delivery time..
"The ratings you give will influence the perceptions that others will have of us.
Reputation is everything and it influences whether or not future buyers will
feel at ease doing business with us. We hope you feel that your transaction was
very positive and went smoothly. We sure would appreciate your kindness and
positive ratings . Thanks again."
- THE ARK WORKSHOP -
ALL PRODUCTS MADE IN THE USA
Copyright © 1992-2013 The Ark Workshop. ALL RIGHTS RESERVED. The information in this document, as well as the product detailed, are COPYRIGHT PROTECTED and cannot be used/replicated under current copyright laws.