Payment via PayPal Only must be made with 72 hours of auctions end. PayPal allows you to pay securely online via your PayPal balance, linked bank account, credit or debit card. If you can't make a PayPal payment within three (3) days of your purchase, please do not bid. If you win an auction and circumstances arise that prevent you from making timely payment, please contact us as soon as possible to discuss other payment arrangements. Communication is key. We will always work with you to earn your business and make sure you are satisfied with your purchase.
We are happy to combine shipping on multiple purchases if possible. In the event you need a quote for combined shipping; please contact us early in the process (prior to bidding if possible) and do not pay until we have sent you an invoice. Not all items we sell are eligible for combined shipping, but we will be happy to save you money on shipping multiple items within a 7 day period when it is realistic.
We take pride in the careful packaging and timely shipping of the items we sell. We use both USPS Priority Mail and UPS Ground. The flat rate shipping rates stated in our auctions are for the lower 48 continental United States only. Certain items might be eligible for shipping to Alaska and Hawaii, but please ask for a shipping quote prior to bidding. We generally ship within 24 hours of receiving cleared payment but we can assure you your items will be packaged, processed and shipped within 72 hours of receiving cleared payment. Excluding weekends and holidays. We are sorry for the inconvenience, but for the time being we only ship to verified PayPal addresses within the United States. Please do not ask us to ship out of the country. International bids will be cancelled. Fast payment will be rewarded with fast shipping.
Most of the items we sell are estate items hand picked by ModDuo for their unique designs and vintage appeal. Unless otherwise stated, all of the items we sell are used, pre-owned, pre-worn, and sold as such. We do our best to describe and photograph everything in a manner that clearly makes the buyer aware of any flaws or imperfections we may find. Please be aware that pre-owned items may exhibit fading, pilling, missing labels, minor scratches, marks and general signs of wear. Look closely at the photographs and please ask any questions prior to bidding. We want you to be happy with your purchase and will be happy to provide additional information should you require it. Please do not ask us to end an auction early or add a "Buy it Now" The only reason we will end an auction is if there is an error in listing, or if an item is damaged or broken.
ModDuo is a family-owned company created by a brother/ sister team. After years of successful sales and marketing positions and store ownership where 70+ work weeks were the norm, both of us yearned to create a company of our own where we could make a difference in the world while still making a living.
In our search for careers of significance we began by looking to the past. As avid collectors of antiques, my brother loves the clean lines of Mid-Century Modern and I lean towards the traditional styles of the early 1900's, we decided to share our passion for unique and well constructed treasures of the past by sharing them with you. For every treasure we find, recondition and resell, we keep a piece of history alive and keep one more item out of our local landfill.
Creating and sustaining a business that is environmentally friendly was very important to us. We recycle and reuse our packing materials and use only recycled paper products and refillable ink cartridges for our business. We also spread our environmentally friendly practices by encouraging our customers to recycle their packaging as well.
As a benefit to our community and our environment, all of our unsold merchandise is donated directly to local charities, so that nothing we purchase ever goes to waste.
We strive to provide the best products and service available and are always looking to improve. We love hearing from our customers so please contact us if you have any questions or suggestions for improving our products or customer service. We hope you enjoy our memories of the past merchandise and we thank you for helping us to build and sustain a company of significance and joy.
ModDuo can usually answer your inquiries within 24 hours. Please don't wait until the last minute of an auction to email us questions.