How is my product Shipped?
We do our best to offer the lowest competitive shipping price on eBay. We will provide postage information via email upon processing your order. When your payment has cleared we will ship your order in the same day or next day depending on time of payment. The earlier the better, we are in the Pacific Time Zone. Our typical method of shipment is USPS First Class mail with delivery confirmation in a water resistant bubbled mailer.
USPS First Class: 2-5 day average (USA)
USPS Priority: 2-5 day average (USA)
USPS Express: 1-2 day average (USA)
FedEx Ground: 7 day average (USA)
USPS International Express: 5-8 day average (International)
USPS Standard Delivery: 15-25 day average (International)
During your checkout your shipping options will be available for selection. Some shipping options may be unavailable for your state or country. The cost of shipping is posted at the top and bottom of this auction. If it's not displayed simply ebay message us for give us a call 1-877-686-7495.
We ship globally every day, you could say we ship to almost every country in the world. We double bubble our international orders to ensure they're near waterproof and safe from tampering. We also provide Customs with the proper clearance forms and accurate product descriptions. This is necessary to ensure your order clears customs quickly. This is all at our expense to ensure your product arrives quick and safe.
Will I have to pay anything extra, like import duty or taxes?
For our local customers in the state of Nevada, USA we charge the current sales tax rate.
For our international customers you may be charged a customs fee or VAT tax by your country, please confirm costs with your Local Postal Service before purchasing. Simply call your local postal branch and provide them with the products price and where its coming from. They will tell you if you will be asked to pay anything extra. For example HM Revenue & Customs may charge customers from the United Kingdom an import fee, see: www.hmrc.gov.uk
How do I return my product?
We have a no hassle clear in print 60 day return policy. It's by far one of the best return policies across eBay in the Electronics category. As you know electronics loose value faster than most products, its difficult to remain in business while incurring charges for transactions already made. This is why we have our certified factory technicians double and triple check our products for defects before shipping to our loyal customers. If you're having troubles with your product we ask that you give us a call 1-877-686-7495 or ebay message us and we would be more than happy to support you.
Our website may also help answer your questions, we have an evolving FAQ Help Center that has helped many customers in the past. We also offer Product User Guides on our website that are often updated and may be more current than what you have, we would like you to download the latest version as it may help.
We offer three options for returned products:
1) Free Replacement for the same product or credit towards another. (includes shipping)
2) Refund less original shipping cost and 14% for cost of transaction.
We ask that merchandise be returned in original condition. An example of products that will make it difficult to accept are cosmetically damaged goods, accidental damages, and man made damages.
Please contact us by phone 1-877-686-7495 or eBay message so we can support you with your concern.
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