at Finer Diamonds strive for excellence! We are more than willing to
help you with any problems or answer any questions you may have. We
offer alternative payment methods, such as our layaway program, over
the phone credit card payments, and of course PayPal.
Information and Policies Each
items will be placed in a gift box then will be inserted inside of a
padded envelope and will be sent by USPS. Before you buy your item,
sure your shipping address is accurate.
EBay Buyer Protection covers items purchased on eBay with eligible
payment methods that are not received or not as described in the
listing. As the seller I must send the item to the shipping address
on the Transaction Details page. I cannot be held responsible for
lost packages due to incorrect shipping information. Remember, eBay
Buyer Protection doesn't cover fraudulent charges or most cases of
buyer remorse. Also, items must be purchased on the U.S. eBay.com
website to qualify for eBay Buyer Protection coverage, and are
covered for 45 days from the date of payment.
Buyers - Please Note:
duties, taxes, and charges are not
the item price or shipping cost. These charges are the buyer's
check with your country's customs office to determine what these
additional costs will be prior to bidding or buying.
shipping for U.S. Customers using
USPS First class. Delivery 3-4 business days. Priority, Express mail
are additional as is Fedex and UPS. If you have not received your
package in the allotted time, please call your local post office,
signature confirmation is required on many of the packages.
$15 registered mail. Expected delivery 2-3 weeks. Express mail is
$30. Expected delivery 7 to 10 business days. If you have not
received your package within the allotted time, please call your
customs office to check the status of the package.
Returns are accepted with 30 days. Return
shipping is the responsibility of the customer. When returning an
item please fill out out required return slip
and mail it back with the item in secure packaging. Custom
orders or pieces that have had additional work and alterations may
not be returned or exchanged.
Sizing Fees Due to the designs of some rings, every
ring cannot be resized. Hollow rings, eternity bands, rings that have
diamonds or gemstones that are invisible set, and rings that have a
patten continuing around the entire shank may not be able to be
on 10k and 14k Gold Rings Sizing up $20 for the 1st
size and $10 for each additional size . Sizing down $20 flat rate fee
Note: A $10 rhodium charge
will be added to white gold rings. All white gold rings must be
on platinum rings Sizing up $60 for the 1st
size and $60 for each additional size. Sizing down $60 flat rate fee
is not suggested that we size rings beyond 4 sizes, this compromises
the security of the structure of the ring, making it prone to damage.
Rings that have wider shanks or rings that may need additional work
such as re-tightening stones, may be subject to additional charges
and need to be discussed prior to purchasing to avoid complication in
the check out process.
are Diamond Inclusions? Diamond
inclusions are characteristics that occur inside a stone. They are
usually called flaws,
because their presence means the diamond is not perfect. Some
inclusions affect a diamond's clarity,
making it less brilliant because they interfere with light as it
passes through the stone. There are few perfect diamonds, and the
ones that are
are quite expensive, so the diamonds we buy all have varying amounts
of internal and external flaws. Most jewelers will tell you not to
worry about diamond inclusions if they do not affect the stone's
strength or seriously impact its appearance.