We are making shipping to Turkey and Russia via Hong Kong Air Parcel
Türkiye gönderileri, Hong Kong Hava Parsel servisi ile yapılmakta 3-4 Hafta içerisinde adrese ulaşmaktadır.
We will ship the products within 1 business day after clearance of payment. We use DHL, Fedex and UPS for our
international shipment. We will choose the lowest price for your cities. They usually take 3 working days for delivery
to most of the international cities. In our experience, around 10% items will take longer than that due to the customs
Confirmed address before sending
-We ONLY send the product to paypal confirmed address if buyer paid by paypal.Kindly confirm your address before
we send it out if you paid by other payment methods.
Once we send out:
-You could NOT reroute
-You could NOT hold for pick up
-You could NOT correct the address
-The courier company will return the package to us after tried to deliver the product to buyer two times. If buyer request
us to resend the parcel,buyer should be responsible for all the return and resend postage.Above is the policy of
Courier Company, hope we could get your understanding and attention.
Terms of acceptance
- We are NOT responsible for ANY import tax, customs fee, or customs delay. If the parcel return back to us due to the
buyers refuse to pay the above fee, we would NOT send the parcel again unless the buyer complete those fee and pay
ALL the return and resend cost. Buyer can not cancel the order or request refund due to the above reason.
- We reserve the right to cancel the auction at any time for any reason.
- Our price is for oversea buyer, we won't sell our product in Hong Kong. Please don't request us to send to Hong Kong
address or pick up in our office.
The office hours of the shipping center is from Monday to Saturday except public holidays.
One Year Guarantee
- We will offer free repairing service within One Year from the date you purchased. Please kindly visit our home page to
fill the online warranty card. Your item will get the one year guarantee when you filled the online card.
*One Year Guarantee only for the purchase after Nov 18th, 2008*
- We will be responsible for one way shipping (from HK to your place).
- As we send back the defective item to the factory, it normally takes time. It depends on the complexity of the technical
problem. Please be patient during the time for repairing.
- We recommend buyer to install all our products by professional installer and check before installation. Installation
fee are NOT included if replacement or repairing is taken.
We check all our items before sending out,if you received an broken item or missing item, please kindly keep all the
package material, take photos and send to us within 7 days.We ONLY accept those cases reported and provided photos
to us within 7 days.We will help you claim damage or lost from courier company. However ,the courier company will take
about 14~28 days to investigate the case.So,please be patience to wait for the result.
The item's warranty becomes void:
(1) If damaged is caused by: Undue wear and tear, dirt, misused, improper installation or operation, neglect, accident.
(2) If the warranty seal is removed or damaged.
Please read carefully our policies and sale terms before placing your order. If you have any question please feel free to
(3) If the item was opened, removed any parts of the item or repaired by unauthorized person.