Beauties Factory is a registered trademark in United States of America. We are the only authorized seller of Beauties Factory products on eBay. We take a great pride in our service and providing our customers with amazingly priced Beauties Factory items. With a combination of our quality products and excellent customer services, we are proud to be one of the most popular beauty & nail art accessories online sellers in the world. Backed by an experienced sales team, we are devoted ourself to improving your online shopping experience and we gained applause from customers all over the World. Shopping at Beauties Factory eBay store is always an amazing experience!

30 days money back guarantee
We offer a 30 days money back guarantee should you be unhappy with the item for any reasons.
In this case, we accept buyer to send back the items at buyer's expenses for the shipping cost (Buyer pay return shipping cost).
Return items must be in original conditions. To facilitate the return procedure, please email us and get an authorisation before returning item.
After we received the returned items, we will full refund the original payment to buyer immediately.

1-year factory warranty for all electrical machines :
Within 1-year upon receipt of items, buyers may return items for repair, if the product happens to be defective.
If there is any problem with the electrical machines sold from us within one year of sale, just send it back to us.
Buyers are responsible for shipping and handling fees on return items under any circumstances. We will repair it.
If the machine can't be repaired, we will send a new one to you. We will pay for the shipping cost for sending the repaired items to buyer.
We do quality check before sending out items. If buyers receive defective products, please return within 7 days from the date you receive the items and we will replace for you.
Please notify us before sending back items. Units returned and found not to be defective will be returned at buyer's expense

We accept payment via PayPal / credit card payment via PayPal / bank transfer via Paypal.

Payments are expected within 3 days once the auction ended.

Import duties, taxes and charges are not included in the item price or shipping charges. These charges are at buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up, please do not confuse them for additional shipping charges.

Please visit About me for contact information.

For all non-urgent enquiries, please use the ebay message service.

Delivery
1) How long after payment will you dispatch my item?
A) We will always try to dispatch your item within 24 hours of payment. During busy periods this can take 48 hours.

2) Which delivery companies you are using for dispatching the items?
A) We have many shipping partners like Hong Kong Post, FedEx, UPS, DHL, EMS and Deutsche post, etc.

Returns
3) Can I return my item if I don't like it?
A) We will accept a return for this reason. The item must be in its original, unused condition.

4) How do I request a return?
A) Please see our Returns page for our full return policy.

Orders
5) I've just paid for an item but want to add another to the invoice, can this be done?
A) Please contact us in this case, we will try our best to arrange for you.

Payment
6) I don't have Paypal, can I pay via another method?
A) Sorry, we can only accept payment via PayPal. Please contact us if you have problems with payment.

Shipping
We ship WORLDWIDE!! (Except Guadeloupe, Martinique, Reunion and Italy due to unreliable postal service).
We guarantee orders will be shipped out same day or within the next working day after payment received / eCheck cleared.
Items will be sent to buyer's verified PayPal shipping address from our Hong Kong warehouse.
If you wish to change shipping address, please notify us BEFORE you pay. Otherwise we cannot change for you.
Item will be packed safely and protected by bubble sheets.
Below is the estimated delivery time only

• US / UK / Australia 5-12 working days
• Canada / Most Areas 7-21 working days
• France / Malta / Eastern Europe May take up to 4-6 weeks due to strict customs inspection
• South America May take up to 4-6 weeks due to strict customs inspection