It may be hot and humid outside, but inside you'll stay comfortable and cool indoors with the NewAir AC-12100E portable air conditioner. This new 12,000 BTU portable air conditioner features an updated design, while still offering the exceptional cooling power you have come to expect from NewAir air conditioners. This unit is the perfect solution to your cooling needs in your master bedroom, living room or other medium-to-large spaces!
Air & Water Information
Air & Water currently accepts PayPal as payment. Please contact us if you have any questions, issues or concerns at all regarding payment . We do not accept international credit cards at this time.
To complete the checkout process, click on the "Checkout" button above.Sales Tax:
California Sales Tax will be added to the total price during checkout if the order is being shipped within California. Back to top
Shipping is a priority and we know that delivery speed is important to every customer. By shipping most of our orders via FedEx, you are assured of faster delivery times and more professional service. When you place your order, please be sure to include the correct billing address. If you are shipping to a different address, please have this address added to your credit card.
We currently only ship to residential or commercial destinations within the Contiguous 48 United States. Unfortunately we are not able to ship to Hawaii, Alaska, U.S. territories or APO/FPO/PO Boxes at this time. Orders being shipped to these destinations will be automatically canceled. Please do not hesitate to contact us if you have any questions.
Most orders placed before 2:00 p.m. EST will be shipped within 1 business day, excluding weekends and holidays. A tracking number will be sent to the e-mail address provided with the order.
All items, unless otherwise noted, come with a complete 1-year warranty!
For any shipping questions, please contact us at:
(800)734-0405, or use the "Ask a Question" link at the bottom of the page.
Ground shipping times are estimates. Most products will be delivered in the above time frame. If you need your product to arrive by a specific date, please request air shipping or call us to guarantee a shipment date.
Our online shipping quotes are for deliveries within the contiguous US only. Please see the map below for estimated FedEx ground delivery times to your location from our Southern California warehouse:Back to top
If you have any questions about an item or this auction, please contact us using either one of these methods:
1100 S. Linwood Ave. BLDG B
Santa Ana, CA 92705
Our normal business hours are from Monday through Friday, 7:30 a.m. to 5 p.m. PST.
3-Step Return Policy:
All purchases may be returned for a refund within 30 days of the original purchase date. Please note that all returned orders will be subject to a 15% restocking fee. To avoid the restocking fee, ask for an exchange for the same or another product.
Step 1: Read our online Return Policy, then complete and submit the online RMA form.
Step 2: You will receive an RMA number via e-mail from the RMA Department within 48 hours of submitting a request.
Step 3: Package and return the item to the address provided in our e-mail.*
*Once your RMA has been received and verified for authenticity, a refund will be issued or a replacement will be shipped within 3 to 5 business days.Back to top
Air & Water strives to offer unique, hard-to-find products, great values, and excellent customer service. We understand that customers have choices and that they demand honest and friendly service during their shopping experience. With live customer service personnel just a call away, we will not only provide you with a product that adds value to your life, we will also make your shopping experience as pleasant and secure as possible.
We appreciate any feedback you may have for us. We take our feedback seriously. Our history of positive feedback shows that we pride ourselves on treating every customer with respect and go the extra mile to make sure theyre satisfied with their eBay shopping experience. If there is something we can do to improve your experience with us, please let us know at (800)734-0405, or use the "Ask a Question" link at the bottom of the page.
Customer Satisfaction:Back to top
Customer satisfaction is our focus, and at the end of the day, our customers are at the core of our success. Unlike other online stores that send your phone calls straight to voicemail and do not return e-mails, we have friendly sales associates available to answer your order questions Monday through Friday, 7:30 a.m. to 5:00 p.m. PST. Moreover, we have a brick and mortar location in Santa Ana, CA, where you are welcome to come pick up your order in person if you live nearby.