Brillianteers is a family run business with over 30 years of devotion and experience in the industry. We are diamond and jewelry manufactures with offices in key locations worldwide.
As major suppliers to many of the leading jewelry stores across the world, we have decided to open up our doors to allow the online community the opportunity to purchase directly from the source. By purchasing from Brillianteers you are able to cut out all of the so called "middle men" allowing us to pass the saving directly on to you.
Our jewelry is exclusively designed and completely hand crafted "in house" from beginning to end. We are committed to the highest standards of jewelry craftsmanship. Each ring is first crafted to perfectly fit the dimensions of your diamond and your required ring size. Only then are the diamonds hand set to give them a brilliant secure finish.
All of our diamonds are Conflict Free, meaning that we adhere to the strict Kimberley Process rules and regulations.
Customer service is to our top priority and we are available virtually 24 hours a day to answer any of your jewelry questions and needs. We will go above and beyond to make sure that we surpass your expectations and that you are completely satisfied with your purchase.
We accept the following payment methods:
MasterCard/ Visa / American Express
We offer flexible layaway plans. Please contact us for further information or to set up a plan that will fit your budget and needs.
Once you place your order your purchase will be shipped within 5 working days or less. Please allow an additional 1-2 working days for FedEx shipping.
Please note that some countries will charge additional fees at local customs (U.S. customers are not subject to any extra charges). Most countries will charge only VAT based on the declared value of the package to be paid upon delivery (most European countries) or import duties (Canada, Australia). These charges are the buyer's responsibility as they are not additional shipping or insurance charges. If you have any questions please contact us or check with your local customs office.
We offer a 100%, no questions asked, money back guarantee return policy.
If for whatever reason you are not completely satisfied and wish to return your purchase, please follow these simple steps:
Notify us that you wish to return your purchase within 30 days of receipt and we will issue you a return authorization number.
The item must be sent to us within 3 days after you receive this number; which needs to be clearly marked on the outside of the box, and you are responsible for shipping and insurance.
Once our diamond experts have inspected your return, your money will be refunded by the same payment method.
Items must be returned within 30 days of receipt in their original condition.
Items returned without certification will be subject to a $75 replacement fee.
We at Brillianteers have taken the fear factor out of buying diamonds online. Included with your purchase is a certificate appraisal and grading report not only guaranteeing its quality and value, but also providing you with the ultimate peace of mind and confidence that you are dealing with a reputable manufacturer. Each item purchased is accompanied by a Certificate of Authenticity.
Every Certificate of Authenticity will contain a detailed grading report, FREE OF CHARGE!
Every certificate includes detailed information about the 4 important characteristics of your diamond (the 4 C's): cut, color, clarity and carat weight; a picture of the item and an appraised value.
By combining the certificate and our full refund policy, this assures our customers that they are getting the quality that they paid for.