All of our fine diamonds, colored gemstones, simulated diamonds, platinum and gold jewelry
are warranted for life from the date of purchase.
We custom make all jewelry in either 14k, 18k, or Platinum.
All our jewelry is stamped in accordance with U.S. Law.
Our warranty covers each item of fine jewelry for defects in manufacturing.
Warranty policy does not cover any alterations or re-sizing performed by any third party.
Warranty does not cover excessive wear and tear and/or physical/accidental abuse, loss and theft.
Return Policy _________________________________
Your Satisfaction is Guaranteed. Agape Jewels sells only the finest quality jewelry, and we carefully inspect all individual items before they are shipped. We only accept returns during the first 7 days of receipt of your item. All items must be returned with the original shipping package. If your package was damage during shipping, please contact us immediately upon receipt of the damaged package.
If a damaged item is out of stock, you may select a different item, or have the total sales price refunded.
We accept requests for exchanges within the first 7 days from the date you receive the item.
If you are exchanging the item for a different or higher priced item, please email us.
Shipping in the U.S. _________________________________
All items are shipped via USPS PRIORITY MAIL with tracking number.
Insurance is included FREE OF CHARGE!
All shipments must be made to a confirmed address and require signature.
Overnight Shipping via USPS Express Mail is available for a small fee.
If you need your item expedited, please select USPS Express Mail during check-out!
We strive for a 5 star rating and will be happy to assist you with any special request.
International Shipping _________________________________
For shipping rates to your country please use the shipping calculator above.
Insurance is included on all packages.
Please note that your country may impose customs and import duties taxes that you must pay
because your order originated outside of your home country.
These fees are your responsibility and are separate from the cost you paid for your merchandise and shipping.
We CANNOT mark the customs tag as a "gift" or to value the order for less than what you paid for the merchandise. No exceptions.
Payment Policy _________________________________
We prefer Paypal but we also accept: VISA, MASTERCARD, DISCOVER & AMEX via Paypal.