This amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Program terms and conditions
Fast, secure and easy payment with your credit card.
Paypal e-check is accepted and normally takes 5 business days to clear.
Pay with Credit Cards
We accept major credit cards.
100% SECURE ONLINE PAYMENT
All our products are 100% brand new unless otherwise stated in the product description section.
We are not responsible for any illegal issues that caused by the improper usage of our products. Please verify with the local or state traffic law enforcement before placing your order.
Racing_Gear products require professional installation, we are not responsible for installation. If the product is damaged during installation, we are not responsible for the refund unless damaged was caused by installation instructions that we or the product provided.
We reserve the right to file Non-Paying Bidder Alert if payment is not received within 10 days after auction ended.
Please inspect your product for manufacturer defect and shipping damage before installing, If you discover damage after you received and accepted the order, you can contact the shipping carrier and file a damage claim, then they will reimburse the value of the damaged product to you. (Insurance needed)
If product arrives with damage, you may refuse to take the package, product will be returned back to us at no charge, then we will send you a replacement package upon receipt.
You may return/exchange any unopened products in resalable condition, we do not pay for shipping. After we receive the package, if product is in resalable condition, full refund of the product's selling price will be issued.
All return and cancellation shipping and handling fees of all the orders are non-refundable.
No returns will be accepted after 30 days of date of purchase.
If we made a mistake by shipping the wrong item/quantity, we are responsible for return shipping, and sending you the correct item/quantity, or a full refund including shipping/handling.
Before any returns or exchanges, please contact our customer service representatives via eBay message, please include item number, eBay user ID, specific description of damage/problem and clear explanation of your reason. If we authorized the return, customer will get an email with instructions for returning the item. (email will be replied within 48 hours, on business hours)
Q: I just made payment, where is my tracking# ? A: An automated email will be sent directly to your email address that you provided once your order has been processed and shipped.
Q: When will I receive my item ? A: All orders will be processed and shipped ASAP between 1-2 business days after Paypal has verified your complete payment.
Q: Where do I go to track my package? A: Please check your email for your tracking# and go to the carrier's website to track.
Q: What happens if I have a problem with Paypal? A: Please contact us via eBay message so that we can try to help you complete your order.
Q: I need to cancel my order, what do I do ? A: It is very IMPORTANT that you contact us if you purchased by mistake so that we can mutually agree to cancel the case on eBay. eBay now automatically close cases for us, so please do not wait to CONTACT us if you have an UNCOMPLETED order.
Q: I tried calling, but your mail box is full, how can I reach you? A: The best way to reach us is via Ebay message or email. We try our best to attend to all emails as fast as we can, each and every day, emails will be answered. So please do not worry. If for any reason, you did not get an answer, please try emailing again on Ebay message to make sure your message went through successfully.
Q: I got my item, but it does not fit ? A: Please contact us so that we can assist you in this matter. Our technical support will try their best to see what the problem is. However, due to the nature of this business, online support can only do so much with technical accommodations. Professional installation highly recommended.
Q: I got my item, but it is defective /damage, what do I do now? A: Please contact us so that we can take care of this for you in the most convenient way Possible for you!
Feedbacks *Please contact us to resolve any problem before leaving negative feedback, we will do our best to satisfy each customer, leaving negative or neutral feedbacks does not resolve the issue in any ways.
*If you are contacting us regarding tracking number status, an email of your tracking # was sent automatically to your registered email address during shipment process, please check your email first.
Racing Gears Contact Information
Phone #: Shown on Right Hand Top For Sales & Customer Service (Only reachable during our office hours) Fax#: (909)598-6107 (May Fax Credit Card Information)
*Please only send each email once, and contacting using "eBay Message System" is preferred.
Business Hours: Monday- Friday 9:30AM- 5:00PM Pacific Time(Emails will be replied sooner during business hours, and will not be answered on non-business hours until later)
*Feel free to contact with any questions you have. We do our best to answer all of the emails, but some days it is just way too many and some get over looked. Thanks for your support and interest!
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