You may return your purchased item for a full refund within 7 business days from the day you received the item. Item must be received back in original condition as how it was shipped out. Please contact us before sending the item back. Buyer is responsible for both ways shipping fees unless the item received is defective but not mention on listing or wrong wrong style/color/size.
MonarcoMonarco strikes to provide 100% service and product satisfaction guaranty to our customers. We try our best to respond to our customers inquiries within 24 hours. Please contact us at anytime if for any reason that you do not feel completely satisfied with the service and product you received from MonarcoMonarco. We will always try our best to solve the problems.
We ship 6 days a week. All orders will be shipped out the same day payment received and cleared is your payment is received and cleared before 2:00 PM PCT. No shipping on Sunday and public holidays.
US customers - Most of our items will be shipped out by USPS Priority Mail Service. Only items with $500 or more in value will be shipped out insured. Please contact us if your purchase is less than $500 and would like to insure your package. An extra $4.70 will be added to your shipping fee.
International customers - Most of our items will be shipped out by USPS International Priority Mail Service or USPS Express Mail Service. Insurance is highly recommended for items with $350 in value or more. MonarcoMonarco is NOT responsible for any foreign custom issues including duty and tax charges.