Pay Pal HORROR stories. Sellers be extra CAUTIOUS.
This guide is directed towards the E-Bay seller that uses Pay Pal's services. Please feel free to rate this guide at the end if it was helpful in anyway.
I accept Pay Pal with all my auctions. Pay Pal is an awesome way to receive instant payment, especially for items that sell for under $100.
For larger sales... the 3% fee quickly "adds up." IE $1000 sale = $30 to Pay Pal.
But, there are other "hidden" potential costs involved. These costs are "charge backs." These are scary words for all sellers that accept Pay Pal.
There are "bad" buyers out there... as well as "bad" sellers. Pay Pal tends to favor the buyer.
If you sell a vintage Barbie, GI Joe, Midge, X-Men doll or other type of action figure.... you may wish to use delivery confirmation on all your packages shipped within the USA.
This .60 cent "investment" will save you heartache in the future if there is a charge back from Pay Pal. If you create the shipping label via Pay Pal... it's actually FREE!
NOTE: In some cases (for amounts over $250) signature confirmation may be required to be fully protected.
Most charge backs result when the buyer files a complaint for an alleged package never received. The first thing Pay Pal does... is suspend payment to the seller, and asks for proof of delivery!
Your receipt from the Post Office, FedEx, UPS, etc. are completely worthless as evidence that you shipped the item. Pay Pal insists that you provide delivery confirmation/tracking for the item in question.
A buyer can even say... "I received the package" and leave you great feedback. A week later... the buyer then can say... "I don't want this anymore... and want a refund."
If the buyer doesn't "get their way"... the buyer can actually "fabricate a story" that the item was never received when they contact Pay Pal... and you will be REQUIRED to PROVE with tracking the package was sent!
If you don't have tracking.... YOU LOSE YOUR MONEY AND THE MERCHANDISE!!
YES... you may even have the buyers e-mails, and feedback on your E-Bay profile that the package was received. BUT, you are still out of luck!
When it comes to overseas sales with Pay Pal..... most sellers recommend EMS Mail.
Express Mail costs more.... but to be "covered" by Seller Protection it MUST have tracking, and be shipped to a CONFIRMED address.
Hold on to your receipts for at least 45 days!
It's hard enough to make money in a competitive marketplace like E-Bay... especially with ever increasing fees. But, to receive a charge back can be devastating to any seller.
Also..... if you have a helmet, uniform, flag, etc. you want to identify... please feel free to give me a shout. If I don't know the answer... I will steer you in the right direction. I LOVE seeing what's out there!!
Please remember that all guides just the opinions of the author, and subject to change based on Pay Pal's most recent policies.
When in doubt, please e-mail Pay Pal or call them at: 1-888-215-5506.
Take care... Robert