As it stands, for those who didn't read it above, In the feedback process a buyer is asked:
1. How accurate was the item description?
If the buyer says "Accurate" they leave 4 stars
2. "How satified were you with the seller's communication? If the buyer says "Satisfied" they leave 4 stars.
3. "How quickly did the seller ship the item?" If the buyer says "Quickly" they leave 4 stars.
4. "How reasonable were the shipping and handling charges?" If the buyer says reasonable they leave 4 stars.
The words: "Accurate", "Satisfied", "Quickly" and "Reasonable" are not negative words. These are NOT sentiments of a dissatisfied buyer but expressions from a happy buyer who will most likely be back for more.
Here is the pushback we use in every item we send out. Please feel free to use it but make sure to change our name to yours and change handling time/charges to match what you specify!