I see chargebacks as being a ''way out'' for any buyer. They can file a claim, and ebay can tie up your account. I feel now that paypal should be used for only items that sell for 100 dollars or less. A money order is way safer than Paypal. Paypal is giving buyers way to much power over a buyer, and the buyers can see where this can be abused by many honest people. i.e. partial credit given. Anyone can say ''I want partial credit." The other problem is if this buyer really wanted to steal from you, they could not send your item back to you. Another problem you will have to deal with. Until paypal resolves this issues, I feel it's not going to go well for sellers in the future. Insurance for sellers on your items sold for sellers? Might be an option.
This is sobering as my first chargeback has happened, and I told the person 4 times to return it for a refund. This person, however, did not want to return the item as it was not destroyed, just a small crack in a plastic case. In addition, she demanded I give her money back for this issue, and used "feedback extorsion" to make me give her a refund. The item is insured, and I can file a claim at the Post Office, but she refused to send it back, so she filed a claim with paypal, and now my account is frozen for a 10 days.
I have never felt so violated with my rights in my life from any business. I would never intentionally rip someone off, but things happen during delivery. I know smaller items will only get sold on ebay now, as I don't want my finances tied up in a dispute for 10 days while I wait for a desision. Expensive high priced items will be sold on different sights now, and limited to cash or money orders. I've been an Ebay member since 1998, and I have never had an issue like this before. I feel I have been let down by the this company. It too bad, because I love this site, but something better has to be built, or come along to protect sellers.
Ebay has been good to me for years, but I'm not so sure anymore until they fix a serious issue.