Here are a couple of tips that may help new bulk vendors make the most of their customer locations. As you may have read in my other articles, I am not an expert, but I enjoy my vending biz very much and I have learned a few things along the way that have improved profits and saved me time. I'll share a few of my opinions here and in other guides later.
Don't be stingy! I'm always surprised when I buy a used machine and find it set for the smallest vend possible! Do people really think they are going to increase profit by setting their machine to vend 4 peanut M&Ms? How much repeat business will that bring? none. A succesful location depends on regular customers as well as high foot traffic. I almost always run into someone when I am servicing my route who is happy to tell me "HEY, I hit this machine like three times a week!". Open that hopper all the way, it will pay off in higher volume which to me is more important than an extra profit of 2 or 3 cents per vend. Just try this, put 7 peanut M&M"S in one hand and 4 in the other. There is a BIG difference. Don't let someone walk away from one of your machines feeling cheated, They will never come back.
Be CLEAN! I carry a rolling suitcase with me to service my machines. It's a convenient way to carry everything I need into a location and it keeps the work area neat and organized, which makes me look professional. I keep my coin bags, tools, product, lables and most importantly, cleaning supplies. I use a citrus based cleaner on the outside of the machines because it leaves a smell that doesn't cause concern and it also deters ants from hanging around the base. I clean the machines EVERY time I service them and I make a big deal of it. I take my time and make sure lots of people see me doing it.(especially the owner or manager of the property). This gives them a good feeling about having me and my machine in their establishment. I also carry and use a box of disposable gloves when I work. Do NOT let anyone see you touch your product with your bare hands, EVER. You may have very clean hands but they don't know that. You may never touch product when you pour it into your machines, but THEY DON"T KNOW THAT! If someone gets grossed out watching you work they will not only avoid your machine, but they will talk about it to others as well. This will cost you tons of profit if not the location itself.
Well, there you go...DO work clean and DON'T be stingy. I hope you found these tips helpful. If you did, please click yes below. If response is good, I'll keep sharing. Good luck with your business!