-Manufactures Warranty
We are authorized resellers of every product we carry, and your warranty will apply no matter where you are in the country
-Embers 2 Year No Questions asked Extended Warranty Policy
We are one of a kind with our service, although you have a manufacture warranty on your product, it can be annoying to read through the fine print, to know what is covered and what isn't. With Embers you do not worry about that. We have a strict 2 year no questions asked policy, somethings not working? No problem let us know and we will take care of the rest
-Best Return Policy on the Web Large Items can be a pain to try and return, or maybe you need a few extra weeks for your project, no problem we offer the longest return policy on the internet. You have a full 30 days and beyond if for any reason you need to return a new item
-Local Fireplace Showroom
This is Important, we are a local brick and Mortar Fireplace Store. We are located on the central coast of California. This means that you are dealing with experts in the industry. Our sales staff specializes in the sales of all hearth products. We can also answer any technical questions you have, being that we deal with a lot of local installs. Also this gives you the peace of mind that you are buying from a store with substance, and that we will be here in the future to help and assist if any problems should arise |