Kohler K-8030 French Gold Modern MasterClean WaterTile Rain Shower Overhead Show

General Returns We can process general returns and refunds only for items purchased from the Build eBay Store. To set up a general return you can email us or call us at (800) 375-5107. All general returns must be set up within 90 days from the day you receive your product. To receive a refund, please make sure of the following: All returned merchandise must be in resalable condition The product must be free from scratches and/or defects All merchandise cannot have been installed You must have the original packaging for the item There cannot be any writing or labels on the packaging for the item Packages must be sent back by customer via a traceable source, such as FedEx or UPS. Please do not use USPS All items must be returned with their assigned return authorization (RGA) number. Items returned without an RGA number may delay credit PLEASE NOTE: Items marked as Clearance are not eligible for return unless defective. Please be aware that due to the nature of clearance sales we may not be able to offer a replacement on a defective clearance item. Gas powered items that have had gasoline put in them are not returnable due to shipping restrictions on hazardous materials. Once gasoline has been put in the tank the item immediately falls under manufacturer warranty. You may contact us or the manufacturer in order to locate a service center near you. You can also cancel items that have not been shipped yet. To cancel an order that has not yet shipped, please call our customer service department immediately. Once an item or an order has been shipped it cannot be canceled, and you will have to process a general return. Defective Returns We can process defective returns and refunds only for items purchased from Build or one of its affiliates. To set up a defective return you can call us at (800) 375-5107. All defective returns must be set up within 60 days from the day you receive your product. There are no restocking fees on defective returns.