280187 Replacement Whirlpool Washing Machine Duet Sport Front Load Drain Pump &
280187 Replacement Whirlpool Washing Machine Duet Sport Front Load Drain Pump & Filter
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This is a direct replacement for Whirlpool, Kenmore Front Loading Washing Machines. Described as a drain pump assembly with filter. *Please note that this item is susceptible for the electrical housing to crack or break. However this will not affect the repair or operation of the pump over time. According to the manufacturer this is only a pre-cationary snap cover and if not used will not affect or hurt the machine. You can also remove the electrical housing from the older pumps as these are simply just plastic housings and are not part of the functionality of the pumps operation or longevity.
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Did you receive what you ordered?
If not, please contact us first. We do not charge any fees on items that are not as described or sent as pictured. If it’s our error, we will pay for all charges associated with correcting the order.
Is the item defective or broken?
Is the item the correct part type, but a different part number?
***USPS ONLY TO THE ADDRESS BELOW***
Basic Recovery Fee:
Again, due to costs associated in preparing your order for shipment, i.e., processing, packaging, labor, etc., we do charge a Minimum Recovery Fee of $2.50 to a Maximum of $20. These fees also consist of the handling of the return, processing your refund, and restocking the item. This fee is not charged in addition to the 20%. Essentially, the Recovery Fee will be between $2.50 and $20, unless the item is not returned in the original condition.
Item(s) RETURNED without original materials:
Item(s) SOLD without manufacturer packaging:
Abuse of Return Policy:
PART NUMBER DISCLAIMER:
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INTERNATIONAL "WORLDWIDE" SHIPPING:
International Delivery Estimates:
Hazardous Materials (HAZMAT) cannot be shipped internationally. In the event a product is purchased which cannot be shipped internationally, the Customer will be notified and refunded.
All export duties and taxes are the responsibility of the buyer.
How does the warranty work and who qualifies?
The warranty is only valid if the part purchased is specifically compatible with your appliance. The warranty is only valid on Genuine OEM parts. Need a replacement? Contact us. We'll verify your appliance and order information. Once approved, we can immediately file a warranty claim and get a new part to you in days.
What parts don’t qualify?
If the incorrect part is ordered, it cannot be warrantied. Warranties only qualify on parts that match your modeled appliance. If your appliance model number does not use the part purchased, it cannot be warrantied. Pandora's OEM will not receive manufacturer credit for the warranty if the part is not a match for your appliance.
Don't know which part you need? Contact us before purchasing and we can help!
How do I request a warranty claim?
Pandora's OEM will send you an email with the applicable information and questions to complete the warranty claim. Upon receiving your reply, which should include Name, Address, Appliance Brand, Appliance Type, Model Number, Serial Number, and the issue with the product, we'll begin the warranty process.
Is there a charge for warranty processing?
There is a charge if the item is out of our 60 Day Guarantee. The warranty processing claim fee is a charge of $7.95, which includes the processing, shipping, and packaging of a new item.
Do I need to mail back the part?
If the item is a GE brand, we do unfortunately require the item(s) to be sent back. Our associates will inform you if the part is required to be returned for a warranty claim to be granted. Return Shipping for parts that are required to be returned is the buyer's responsibility. Once the part is returned, the claim can be processed and a new part can be shipped.
How long does it take to receive a new shipment?
Depending upon the make, processing of the claim, and type of part, most claims can be completed within the same day.
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